ABOUT US

Jacey has been working in the insurance industry for years with her specialty in property and casualty. She enjoys learning and exploring new ways to help inform and provide the best experience for her clients and associates. She strives to bring great customer service in a personable, friendly and compassionate way.

In her personal time Jacey and her husband are raising their three boys which are truly her pride and joy. Outside of work she will be busy following her boys playing baseball from middle school, high school and collegiate levels. If she can create some down time she enjoys camping, travel and cuddling her two dogs while watching true crime television.

Alison joined the KoverageOne team in 2019.  Prior to that she worked 15 years in the medical field as a patient services coordinator. She specializes in personal accounts.  Alison grew up in a family of insurance agents and has a passion for helping clients qualify in purchasing their dream homes. She lives with her husband, two daughters, and two dogs in Connecticut. Alison enjoys spending time with her family and working in her garden.

Michael Castro is one of 2 Relationship Managers for KoverageOne with over 20 years of experience. Committed to building long-lasting, trust-based connections with Loan Officers (LO’s), Mike takes the time to truly understand each LO’s unique needs and concerns. By providing consistent, thoughtful support, Mike ensures LO’s understand the KoverageOne process and is always available for any questions or concerns they may have. Dedicated to fostering ongoing relationships, Mike serves as a reliable partner for LO’s.

In his spare time Mike loves to work out, play/watch soccer, and study the martial arts as well as enjoy time with his family. Mike is married and has two children and two stepchildren.

Christina is an experienced insurance agent with years in the industry, specializing in providing tailored coverage solutions for individuals. She is known for a deep understanding of insurance products and a commitment to client satisfaction. With a strong focus on building long-term relationships, Christina ensures clients are well-informed and confident in their insurance decisions. Outside of work, she enjoys immersing herself in reading and writing, as well as cherishing quality time with her family.

With over 20 years of experience in the Property and Casualty Insurance industry, Samantha has spent 10 years specializing in territory management on the carrier side. With a deep understanding of the industry, she has developed a strong track record of driving performance and growth across various regions bringing a wealth of knowledge to KoverageOne. Outside of work, Samantha is married and a proud parent of two children and two stepchildren. Passionate about theatre, dance, and family, she balances a fulfilling personal life with a successful career.

5 years’ experience as an insurance professional with a strong background in personal insurance servicing. Skilled in managing clients accounts, processing policy changes, and providing excellent customer support. Adept at resolving inquiries and ensuring clients receive optimal coverage solutions.  Known for attention to detail, effective communication, and a commitment to delivering high-quality service. Passionate about helping individuals navigate their insurance needs and building lasting client relationships. Outside of work, Cindy is passionate about her family, rescue animals, nature and gardening. Cindy also enjoys attending several concerts each year, embracing her love of music and the great outdoors.  Her well-rounded interests reflect her commitment to creating a balanced and fulfilling life both personally and professionally.

With 6 years of experience in the insurance industry including property & casualty and life & health, Destini brings a lot of knowledge and experience to Koverage One. Destini has worked in the customer service side and the sales side of insurance, so she has vast experience on both ends. She enjoys educating our policyholders to ensure they understand their coverages and are properly covered. Outside of work, Destini enjoys spending her leisure time with family, friends, and her spoiled fur baby Legacii Dior. She’s passionate about insurance and law. Destini also enjoy drawing and continuing her education while balancing a fulfilling personal life and helping others.